KAST Frequently Asked Questions
PROGRAM BASICS
What is KAST?
KAST is NatureKast’s dedicated trade community for specifiers who regularly incorporate outdoor kitchens into their projects. Members gain access to exclusive benefits including education, technical support, project rewards, marketing materials, and priority access to events and new product information.
Who is eligible to join?
KAST is open to qualified design professionals who specify NatureKast in outdoor kitchen projects.
Eligible members typically include:
- Interior designers
- Landscape designers and landscape architects
- Architects
- Kitchen and design professionals who create project plans and product selections
To be eligible, applicants must influence product selection through design/specification and must not be the purchasing party on the project.
Are NatureKast dealers eligible for KAST?
No. This program is exclusive to professionals who specify NatureKast but cannot qualify to become a NatureKast dealer.
How do I apply?
Simply complete our application form and provide basic business information and proof of professional status.
How long does the approval process take?
Applications are reviewed within 3-5 business days. You’ll receive an email once approved or if more information is required.
What happens after I’m approved?
You’ll receive a welcome email with access to resources, a sample request form, and instructions on how to submit your first project for rewards. You’ll also be connected with a member of the NatureKast team who can answer questions and offer support.
Is there a cost to join the program?
No. Membership in KAST is free for qualifying professionals.
Can I participate if I’m located outside the U.S. or Canada?
At this time, the program is available only to professionals based in the U.S. and Canada.
Do my clients need to purchase through a dealer?
Yes. All cabinetry orders must be placed through an authorized NatureKast dealer.
How can I find the right dealer for my client?
We’ll be happy to provide you with a list of authorized dealers in your area.
What do I do if my business information changes?
Please email any changes to our team at kast@naturekast.com. Keeping your information current ensures accurate reward payments and proper support.
EARNING REWARDS
What projects are eligible for rewards?
Outdoor kitchen projects specified by a KAST member that include NatureKast cabinetry and are purchased through a registered dealer are eligible. Full qualifying criteria is listed on the submission form.
What is considered a “specified” project?
A project is considered “specified” when a Kast member has selected, recommended, or included NatureKast cabinetry in the design plans presented to the client—and those items are included in the final order.
What qualifies toward my annual specification total?
Any NatureKast cabinetry, related components, and NatureKast-provided appliances sold at MSRP and shipped within the calendar year count toward your total.
What rewards can I earn?
Your annual reward is a dollar amount based on the MSRP of all projects you specified:
|
Annual Specification Amount (MSRP) |
Reward |
|
$0 – $49,999 |
1% |
|
$50,000 – $149,999 |
1.5% |
|
$150,000 – $300,000 |
2% |
|
$300,000+ |
2.5% |
How is my reward percentage determined?
Your highest eligible reward threshold is determined by your total annual specification amount at NatureKast’s MSRP. Only your final year-end total is used to determine your reward.
SUBMITTING PROJECTS
How do I submit a project for rewards?
Submit your project details using the online Specification Rewards Form. Each submission helps us track your annual total accurately. You will need the dealer information and order number. If you do not know the NatureKast order number, please reach out directly to the dealer.
What is the deadline for submitting projectcs?
To make sure your reward is included in the correct annual payout, please follow these timelines:
- Projects shipping January–November:
Submit within 30 days of shipment.
- Projects shipping in December:
Submit by January 10 of the following year to be included in the January payout.
Submissions received after Jan 10 will still be accepted, but they’ll be added to the next year’s annual reward payout.
Can multiple people from the same firm earn rewards on the same project?
No. Only the approved KAST member who submits the claim for that project can earn the reward. Individuals partnering on a project may choose to split the rewards amongst themselves.
REWARDS PAYOUT
When are rewards paid out?
Rewards are paid out once per year, in January, for the previous calendar year’s eligible projects.
How will I know my annual total and reward amount?
Each time you submit a project, you’ll receive an email update confirming the project has been recorded and your total annual rewards earned to date.
At year-end, we’ll send a summary outlining:
- Your total annual specification amount
- The reward threshold you achieved
- Your final reward amount
- Instructions on how to redeem your reward
This ensures you always know where you stand and can see your progress as your projects ship.
What reward redemption options are available?
Rewards can be redeemed as gift cards. You’ll be able to choose from a curated list of premium retailers or charitable organizations.
EDUCATION, SUPPORT & TRAINING
Can you host a Lunch & Learn for my team?
Absolutely! We offer in-person and virtual sessions. You can request a Lunch & Learn by emailing kast@naturekast.com.
Do you provide technical support during the design process?
Yes. KAST members have direct access to NatureKast’s technical and design and production team for layout support, product guidance, and installation questions.
Do members receive samples?
Yes. KAST members can access:
- A professional sample kit
- Additional finish samples upon request
More details will be provided in your Welcome Email.
Who can I contact if I have additional questions?
Please reach out to kast@naturekast.com and a member of our team will be happy to assist you.